The Cookies that Crumbl-ed in My Hands

Ever since Crumbl Cookies came to Kansas City on Feb. 6, the endless stream of Instagram and Snapchat stories dubbing them “the best cookies ever” made me ready to splurge.

Turning right into the parking lot at 6780 W 135th St., I was skeptical about the chain cookies I was about to try. I’ve always been the type of person to prefer a homemade cookie recipe over overpriced, gourmet treats, and honestly, Crumbl proved my point exactly.

According to their website, the idea behind Crumbl “started with one big dream, two crazy cousins and the perfect combination of flour, sugar and chocolate chips.” Crumbl originated in 2017 in Logan, Utah and since has since expanded to over 100 locations across the country. 

Crumbl has a rotating menu, so if one week’s array of garnished cookies doesn’t look appealing to your taste buds, the next week will bring something new. That said, two fan favorites — the warm Milk Chocolate Chip cookie and Chilled Sugar cookie — are staples on the menu that will always be available. 

Whether you want a late night snack or afternoon treat, Crumbl offers delivery — from 8 a.m. to 10 p.m. on weekdays and 8 a.m. to midnight on weekends — curbside pickup, catering and shipping. And aside from the cookies, they also sell half-pints of ice cream and beverages such as milk and “Crumbl Water,” which really is just normal water with a Crumbl logo on it.

Upon my arrival, the line outside of Crumbl wrapped all the way around the cement pillars and down to Kyoto steakhouse. Luckily, my friend who tagged along was a self-proclaimed “Crumbl-expert” and told me the line would undoubtedly be long, and that ordering on their mobile app would be a lot more convenient.

Earlier that day, I scheduled a curbside cookie pickup time of 2:30 p.m. — ordering a box of four cookies for $11.98. I waited a good 15 extra minutes for one of the workers in a black, Crumbl-logoed apron to come out and bring me my warm treats, not to mention the line of cars behind me that was practically stringing out to 135th street.

It was hectic to say the least, but when the warm cookies were brought out to my car in a nicely packaged pink box, all of my frustration and impatience was put at ease through the smell of warm, melting cookies awaiting my devour.

The first cookie I taste tested was a Strawberry Poptart cookie. Filled with a strawberry, sugary filling and topped with a vanilla glaze frosting and sprinkles — the cookie satisfied both my Poptart and cookie cravings. It was thicker than what you would expect from a Poptart, but was the perfect texture of dough and sweetness. When warmed up, magic happened.

The next cookie I tried was one of their staple cookies, the Milk Chocolate Chip. This cookie was a balanced mix of sweet, savory and salty. It contained a doughy and soft texture, though it was pretty dense. If you like a classic cookie where you know what you’re going to get, this cookie is definitely for you. Although I will say, it didn’t quite do the trick for me as it was super thick and a lot to digest.

The Pink Velvet cookie was my third pick. This cookie lived up to the “Crumbl” name as is fell apart in my hands, making a mess all over my lap and car mat. This treat was a lot sweeter than the previous two cookies, and almost made my stomach hurt. If you like a sweeter treat, though, this cookie will satisfy you.

The last Crumbl treat I ordered was another staple menu item, the Chilled Sugar cookie. This cookie resembled the Pink Velvet in more ways than one, with its overpowering sweetness and tendency to fall apart at your grip. I’m not one to usually order a frosted cookie as my first-pick dessert, but it was exactly what you would expect of a frosted cookie: a round and soft cookie with light pink sugary frosting. The texture was more dry than the first two I tried, and definitely wasn’t my favorite cookie.

Although Crumbl cookie offered some satisfaction to my tummy with the Strawberry Poptart cookie, I wouldn’t necessarily recommend the 25-minute drive and hassle for what I got. 

The cookies really did “Crumbl” in my hands and provided a messy cleanup and upset stomach. Their idea is genius: delivering cookies late-night to eager snackers, but for what it was worth, I probably would stick to the cheaper pack of dough I can bake in my own home.